We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
What you will be doing...
- The core part of your job will be providing administrative support to your colleagues within the HR Operations team
- Support with onboarding new employees incl. collecting documents from them and filing them
- Offer a high-touch engagement as new employees onboard to Pure, engaging with upcoming hires through their first day at Pure while coordinating with internal stakeholders (IT, Facilities, Payroll, etc.) and handling of HR documentation (immigration, background checks, etc.).
- Be the "Initial Engagement point of Pure HR" as you onboard new hires virtually or in-person and interface with HR Business Partners and people managers to help facilitate employee exits.
- Through Pure's employee ticketing system - PERC, powered by ServiceNow – get involved in managing a daily caseload of basic inquiries across a limited spectrum of topics and inquiries (employee life cycle and its changes, etc.).
- Interact with Pure's HR information system - Workday - to transact, track, and audit high-volume transactions from onboarding to exit via the PERC ticketing system, while leveraging professional communications with candidates and managers.
- When appropriate, escalates complex topics to senior team members in a timely manner, with an eye towards identifying and implementing a solution
What you bring to the team: HR Operations Specialist
- At least some experience in customer service, preferably in HR
- Strong verbal and written communication skills with attention to detail
- Understands the concepts of process improvement and how to identify and recommend 'new ways of doing things'
- Ability to work across time zones and comfortable in a virtual work environment through Zoom meetings
- Team player and demonstrates a positive, 'can do' attitude - willingness to roll up your sleeves and be excited to contribute in all parts of the Pure employee experience
- Strong interpersonal skills to build and maintain relationships with a diverse group of individuals
- Strong organizational skills with keen attention to detail and problem-solving skills to thrive in a fast paced, always changing environment
- Willingness to work with confidential information
- Ability to adapt quickly and prioritize with a high sense of urgency
- Pluses: Any experience with Workday (or other HR Information System) and/or ServiceNow (or other enterprise ticketing system), knowledge of any other European language besides fluent English
WHAT YOU CAN EXPECT FROM US:
- Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
- Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!
- Pure Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview.
WHERE DIFFERENCES FUEL INNOVATION:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. At Pure Storage, diversity, equity, inclusion and sustainability are part of our DNA because we believe our people will shape the next chapter of our success story.
Pure Storage is proud to be an equal opportunity employer. We strongly encourage applications from Indigenous Peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities. We also encourage you to apply even if you feel you don’t match all of the role criteria. If you think you can do the job and feel you’re a good match, please apply.