At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Enterprise Account Executive - Japan

Why We Have This Role

Qualtrics is on the lookout for a proactive, collaborative seller that can help us target new business in Japan. We’re helping the world’s leading companies improve experiences. Our solutions allow our clients to have a 360° view of the entire experience enabling them to uncover what matters most to clients and employees with the ability to take action in real time.

In the Enterprise Sales role, you will be working with top accounts in the region with an overarching objective to drive company revenue growth through net new customer acquisition and expansion in our current customer base. This person will work collaboratively to meet sales goals and deliver the highest standard of integrity, quality, and customer service to our clients.

How You’ll Find Success

• Relationship building - Completes stakeholder mapping to build relationships with multiple contacts within an account
• Negotiation skills - Negotiate like a professional with give and take
• Multi selling approach - Work on parallel tracks within an account where we are moving with different business stakeholders on the client side
• Competitive but can put them self in others' shoes and have empathy
• Takes initiative - Understands the expected outcome, gets the context, and then works entrepreneurially to get it done
• Highly communicative and influential effectively, creating trust at the team level

How You’ll Grow

• By joining Qualtrics, you become part of a team that dares to pursue groundbreaking experiences.
• Our mission is to build technology that positively impacts businesses and makes them more human.
• As a member of our global sales organization, you will take ownership of a dedicated territory in the Japan market. Your responsibilities will include developing a robust strategy designed to drive demand and revenue.
• We encourage big-picture thinking and foster an environment that embraces innovation and creativity.

Things You’ll Do

• Your focus is acquiring new business, and selling the Qualtrics Platform to varying clients across different industries
• Developing account plans for a set list of target accounts, from power maps to demand generation to closing plans
• You will establish, handle, and manage relationships between Qualtrics and senior executives of both client and prospect companies
• Strategizing internally with SDRs (sales development representatives), solutions consultants, partners etc on how we will create demand in the account & drive senior engagement
• Understanding prospects & customers business issues and what industry challenges they face
• Craft business cases that will demonstrate to clients the business value & return they will see by using Qualtrics

What We’re Looking For On Your

• 10 years of recent experience selling complex SaaS software solutions to a major vertical market in Japan
• Experience selling SaaS solutions to market research, marketing and human resource departments within Fortune 1000 companies
• Leading potential clients to an understanding of the solutions that apply to their situation, demonstrating how features match their needs
• You are passionate about educating potential clients on solutions relevant to their situation and helping them understand how the software can drive a return on investment for them
• You can leverage your network in the market to generate interest in Qualtrics solutions
• You engage with clients at all points of the sales cycle - from prospecting and acquiring clients, through demoing the Qualtrics product, to negotiating and closing, and beyond
• You partner well with internal teams and bring together internal resources that enable successful closure of deals
• Experience using Salesforce.com and Mac proficiency a plus
• Native level proficiency in Japanese as well as business level proficiency in English

What You Should Know About This Team

Qualtrics global sales team is dedicated to changing the way our customers focus on experiences. Forrester reports that companies generate a 674% return on investment when using Qualtrics. Now that's a solution you can get behind. As an Enterprise Sales professional, you will focus on new revenue through strategic, relationship-based selling. Our most successful sales employees have a track record of exceeding quotas, acting as trusted advisors to clients and being passionate teammates. The Qualtrics platform is versatile, adding value to a limitless array of decision makers. If you love a strategic, analytics sales process working with a variety of industries, departments and buyers, selling Qualtrics XM will always keep you learning and growing. Challenges excite us, as we view them as opportunities for growth and positive transformation. We are not merely observers of change; we actively initiate and drive it.

Our Team’s Favorite Perks and Benefits

• A comprehensive total rewards package consisting of base, incentives and generous benefits. We believe in sharing Qualtrics success which is part of the compensation for all employees.
• Private health insurance - top of the range coverage for medical and extras benefits.
• Annual Experience Bonus - we want to facilitate some great experiences for our employees. Put this bonus towards an experience you’ve always wanted to have!
• Quarterly Wellness Stipend - we take care of your physical and mental wellbeing with a fantastic reimbursement program.
• Free lunch in our Japan office. We also have a well-stocked kitchen full of snacks, drinks and other goodies.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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