At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Manager, Product Security - Provo, UT
Why We Have This Role
Qualtrics operates in a world where security threats are evolving and being as secure as possible is paramount. The Product Security Manager is essential to Qualtrics' operations, tasked with protecting our products and infrastructure from increasing security risks. This person will maintain company-wide security standards, leading a skilled team of security engineers and collaborating across business units to address security challenges. The impact of their role is broad - they will help protect customer data, uphold the company's reputation, and ensure ongoing secure service delivery.
How You’ll Find Success
- Proactive Leadership: Take the initiative, understanding the expected outcome, getting the necessary context, and working entrepreneurially to achieve the set goals in product security.
- Stellar Communication: Communicate effectively at all levels and influence appropriately to create trust within the team and across the business.
- Security Expertise: Broad expertise in platform security, demonstrating an in-depth understanding of different security facets, including product, cloud, and infrastructure security.
- Collaboration Skills: Working across various product units, they will display excellent collaboration skills, building strong relationships to drive security initiatives forward.
- Decision-Making and Problem Solving: Posses strong decision-making skills, able to tackle complex security issues swiftly and effectively.
- Continuous Learning: Committed to continuous learning, staying abreast of the latest security trends, threats, and mitigation strategies.
How You’ll Grow
- Industry Exposure: As the head of product security, the person will be regularly interacting with industry leaders and participating in top security forums, widening their network and gaining industry insights.
- Knowledge Expansion: By staying current with the latest trends in security, they'd also continually augment their knowledge and understandings of both emergent threats and innovative mitigation strategies.
- Leadership Development: Leading a team of dedicated security engineers, they will have ample opportunities to refine their leadership and people management skills.
- Strategic Influence: They will have the chance to influence the company's security strategy, translating their insights and views into actions that make a real difference. This strategic contribution can enhance their decision-making and problem-solving skills.
Things You’ll Do
- Enhance Platform Security: Build and implement comprehensive security solutions across product, cloud, and infrastructure areas to reduce vulnerabilities and potential breaches.
- Drive Vulnerability Management: Establish an effective vulnerability management system, conducting regular checks and swiftly acting upon detected issues.
- Develop Data Protection Protocols: Define and enforce strict data protection protocols for adherence throughout the organization, ensuring customer data security.
- Team Leadership: Lead a team of skilled security engineers and foster a security-conscious culture, promoting continuous improvement.
- Collaborate Across Business Units: Work closely with all areas of the business, forging partnerships to support security initiatives and create a coherent front against emerging risks.
What We’re Looking For On Your Resume
While we value the wealth of experience, we put more emphasis on your capability and the outcomes you've produced. For this role, these elements are particularly important:
- Proven Leadership: We're looking for evidence of effective team leadership for over 10 years, particularly in the field of security. Details of how you've influenced cultural shifts towards improved security practices will be a plus.
- Expertise in Diverse Security Aspects: We want to see your proficiency in dealing with multiple security aspects ideally in product, cloud, and infrastructure security, including vulnerability management and data protection.
- Collaboration: Demonstrate your ability to collaborate and build partnerships across different business units, working towards unified security objectives.
- Proactive Problem-Solving: Share instances where you acted swiftly and effectively to manage potential vulnerabilities or address complex security issues.
- Strategy Development: Ideally, you've defined and implemented security strategies in previous roles, driving transformative outcomes.
Remember, it's not about how many years you've worked; it's about what you've achieved during that time that counts.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
What You Should Know About This Team
- Cutting Edge: The Platform Security team supports Qualtrics' pioneering advancements in Experience Management and AI. We employ cutting-edge technologies to ensure the integrity, resilience, and security of our platform, bolstering the company's position at the forefront of the industry.
- Integral Role: Our work underpins the insights our customers gain throughout their entire lifecycle, from employee experience to customer experience to market research. By securing crucial data, we enable companies to bridge the digital gap and deploy intuitive products worldwide.
- Engineering Focus: We're not just a team of security experts; we're engineers. Our work is highly technical, innovative, and rooted in problem-solving.
- Impactful Contribution: By providing robust security and assured data protection, our team significantly contributes to the quality and trustworthiness of Qualtrics' offerings, fostering customer confidence.
- Environment of Growth: We foster a culture of continuous learning and innovation. Team members have the opportunity to work with innovative tools and practices, expand their skills, and contribute to the company's ambitious mission.
Joining our team means stepping into a role that's vital, challenging, and deeply linked to Qualtrics' aim of reshaping industries by harnessing the power of Experience Management and AI.
Our Team’s Favorite Perks and Benefits
- Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
- $1800 Experience bonus to be used for an “Experience” of your choosing
- Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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