The Workplace Experience Team (WE) at Riot is just that - Rioters' experience in the workplace. We are a diverse group of disciplines focused on how Rioters engage with our workplace. This includes Facilities Operations for our buildings and maintenance; EHS and Security for our safety; Food and Events programs for daily engagement; and Space and Move Management to help us understand how we occupy our world and ways to improve it.

As a Facilities Partner at Riot Games Los Angeles Headquarters (LAX), you will play a critical role in overseeing and enhancing 650K+ sq ft of physical workspace that fuels creativity and passion for Rioters. We believe this begins in a well-maintained, thoughtfully designed work environment. This role reports directly to the Manager, Facilities and assists in the daily operations of the LAX facility, ensuring its safe, efficient and sparks creativity. You will work closely with internal teams and external partners to provide spaces that empower Rioters to deliver their best.

Key Responsibilities:

• Oversee, through vendors, the daily operations of Riot Games’s LAX facility, ensuring standards of excellence and an efficient workspace.
• Act as a primary point of contact for facility-related requests and issues; maintain an open line of communication with Rioters to address concerns by providing prompt and effective solutions.
• Coordinate with vendors to ensure service delivery is timely and of quality, addressing any gaps or issues in their services and escalating if necessary.
• Collaborate with department heads and space leads to design and reconfigure spaces, enabling the creative process and team collaboration.
• Track and manage facility expenses, support budget planning and identify cost-saving opportunities.
• Execute and support projects from creation to completion while working with partners and stakeholders to align around the desired end results.
• Establish and implement policies and procedures to improve overall operations.

Required Qualifications:

• 3+ years of experience in facilities management with an understanding of how to oversee creative office spaces that blend tech needs with collaborative environments.
• Proven ability to manage vendor contractors of both hard and soft facilities services.
• Strong interpersonal skills, with the ability to communicate clearly and effectively with all levels of staff as well as internal  external partners.
• Excellent problem-solving skills, able to respond quickly and efficiently to issues as well as anticipate future needs.
• Experience maintaining key building systems (HVAC, electrical, plumbing), facilities management / work order systems and office technology infrastructure.
• Ability to lead projects such as office reconfigurations or renovations, from initial planning through completion.

Desired Qualifications:

• Bachelor’s degree in Facilities Management, Business Administration, or a related field.
• Experience in the gaming industry, tech or creative workspace environments.
• Project Management certifications such as PMP, FMP, or similar.
• Knowledge of G-Suite, Slack, ServiceNow, Robin, Ironclad and Coupa
• Understanding sustainability practices in facilities management.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

 

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

 

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.