Renewals Analyst- Quoting Operations
Location: Bangalore, India
Shift Timing: 5:30 PM- 2:30 AM
About You:
In this role, you will be a Renewal Analyst who will be a part of the Global Renewal Team. This role will be focused on ensuring all upcoming renewals from the installed base are being quoted accurately with the intent to align expiration dates and streamline the renewal process. This individual will assist the Renewals team review and report any refresh/upgrade opportunities that impact the installed base. Your ability to drive business process, manage heavy transaction workloads with a keen attention to detail will enable the team to secure more revenue prior to the maintenance/subscription expiration date ultimately removing the risk of reducing the contract value. Focusing on accuracy upfront will allow for predictability as we look to secure the renewals.
What we’re looking for:
- You are a Renewal Analyst with 4+ years of experience in Renewals Quoting Operations supporting the renewal reps in their day-to-day activities by picking up and performing more administrative tasks and helping to coordinate activity between different functions. You will be instrumental in scaling our renewal business and achieving our ambitious growth targets.
What you will Do:
- Responsible for maximizing retention by partnering with Renewal Reps to ensure renewal quotes are validated & sent out early.
- Ensure the data is accurate, including all changes from the prior renewal, price increase, and accuracy of all SKU data and contractual terms that may impact the renewal amount.
- Manage a pipeline of upcoming renewals and validate each opportunity/quote in your assigned region.
- Accountable for reviewing and checking accuracy with upgrades executed by the field and Inside Account teams
- Identify the potential Flip/Refresh/Upgrades opportunities early in the renewal cycle.
- Extract and analyze large data sets to deliver meaningful insights around Adoption, Retention and expansion, and proactively report on trends and suggestions for improvement
- Extract and analyze large data sets to deliver meaningful insights around retention and expansion, and proactively report on trends and suggestions for improvement.
Desired Skills & Experience:
- 3-8 years of hands-on Renewal Operations, Revenue Operations or Quote to Cash Process.
- Solid Salesforce aptitude
- Ability to Organize and Prioritize activities
- Strong oral and written communication skills
- Organizational and follow up skills, problem solving and analytical skills
- Inventory/installed base management experience is a plus
- Ability to take initiative, work flexibly, and adhere to priorities with minimal direct supervision.
Join Us in Securing the World's Data
Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.
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Inclusion @ Rubrik
At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.
Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
Our inclusion strategy focuses on three core areas of our business and culture:
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Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
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Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
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Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
Equal Opportunity Employer/Veterans/Disabled
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at [email protected] if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.