About the team:
We strongly recognize the importance of quality customer documentation to overall customer satisfaction. We continuously strive to innovate and improve our knowledge, methodologies, and tools so that each publication is better than the last. Along the way we like to explore novel ideas, have fun, and help each other to improve. Our diverse backgrounds and experiences enrich the way we work together to explore novel ideas, have fun, and grow as individuals and technical writers.
About the role:
Rubrik seeks a technical writer who enjoys mastering the latest technologies. As a member of our technical writing team, you will get the chance to work with a broad range of pioneering technologies. You will also play a significant role in shaping the information strategies that help Rubrik continue to innovate in the cloud space.
What you'll do:
You have a passion for collaborating with writers, engineers, designers, architects, and product managers to create the best software and hardware product documentation. You are unfazed by innovative technology and enjoy working directly with products and features. You work hard to ensure that the technical content you produce helps to provide customers with the absolute best experience.
The following traits are a natural part of how you approach your job:
- Accepting responsibility for the accuracy and timeliness of documentation.
- Coordinating closely with the other members of the writing team to ensure consistency in detail, style, and presentation.
- Taking responsibility for the documentation part of the user experience.
- Anticipating and proactively addressing challenges individually and for the team.
- Writing high quality technical content that effectively communicates complex information clearly, concisely, and without jargon.
Experience and qualifications you'll need:
- BA degree in Technical Writing, English, Journalism, or a related writing-oriented field, or equivalent practical experience.
- At least 5 years of experience writing technical content.
- Excellent English writing skills.
- Experience documenting public cloud products.
- Skill using Oxygen XML Author or a similar product to create documentation in DITA.
- Ability to manage documentation using Git and GitHub
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Join Us in Securing the World's Data
Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.
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Diversity, Equity & Inclusion @ Rubrik
At Rubrik we are committed to building and sustaining a culture where people of all backgrounds are valued, know they belong, and believe they can succeed here.
Rubrik's goal is to hire and promote the best person for the job, no matter their background. In doing so, Rubrik is committed to correcting systemic processes and cultural norms that have prevented equal representation. This means we review our current efforts with the intent to offer fair hiring, promotion, and compensation opportunities to people from historically underrepresented communities, and strive to create a company culture where all employees feel they can bring their authentic selves to work and be successful.
Our DEI strategy focuses on three core areas of our business and culture:
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Our Company: Build a diverse company that provides equitable access to growth and success for all employees globally.
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Our Culture: Create an inclusive environment where authenticity thrives and people of all backgrounds feel like they belong.
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Our Communities: Expand our commitment to diversity, equity, & inclusion within and beyond our company walls to invest in future generations of underrepresented talent and bring innovation to our clients.
Equal Opportunity Employer/Veterans/Disabled
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at [email protected] if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
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