About the team:
We strongly recognize the importance of quality customer documentation to overall customer satisfaction. We continuously strive to innovate and improve our knowledge, methodologies, and tools so that each publication is better than the last. Along the way we like to explore novel ideas, have fun, and help each other to improve. Our diverse backgrounds and experiences enrich the way we work together to explore novel ideas, have fun, and grow as individuals and technical writers.
About the role:
Rubrik seeks a technical writer who enjoys mastering the latest technologies. As a member of our technical writing team, you will get the chance to work with a broad range of pioneering technologies. You will also play a significant role in shaping the information strategies that help Rubrik continue to innovate in the cloud space.
What you'll do:
You have a passion for collaborating with writers, engineers, designers, architects, and product managers to create the best software and hardware product documentation. You are unfazed by innovative technology and enjoy working directly with products and features. You work hard to ensure that the technical content you produce helps to provide customers with the absolute best experience.
The following traits are a natural part of how you approach your job:
- Accepting responsibility for the accuracy and timeliness of documentation.
- Coordinating closely with the other members of the writing team to ensure consistency in detail, style, and presentation.
- Taking responsibility for the documentation part of the user experience.
- Anticipating and proactively addressing challenges individually and for the team.
- Writing high quality technical content that effectively communicates complex information clearly, concisely, and without jargon.
Experience and qualifications you'll need:
- BA degree in Technical Writing, English, Journalism, or a related writing-oriented field, or equivalent practical experience.
- At least 5 years of experience writing technical content.
- Excellent English writing skills.
- Experience documenting public cloud products.
- Skill using Oxygen XML Author or a similar product to create documentation in DITA.
- Ability to manage documentation using Git and GitHub
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Join Us in Securing the World's Data
Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.
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Inclusion @ Rubrik
At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.
Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
Our inclusion strategy focuses on three core areas of our business and culture:
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Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
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Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
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Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
Equal Opportunity Employer/Veterans/Disabled
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at [email protected] if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.