About Global Workplace

The Global Workplace Team’s mission is to create an environment for our high-performing teams that allows them to realize their true potential. An environment that promotes speed of information exchange and ideas. A sustainable environment that aligns with our environmental values and leadership. We’re disruptors and innovators, driven to provide a truly outstanding workplace environment, programs and services. 

The Role

Snowflake Bellevue  (Onsite) is looking for an adaptable, proactive, and diligent Workplace Technician Planner. 

You will be an extremely thorough self-starter who possesses outstanding customer service & organizational skills, and demonstrates diligence with attention to detail. You will be comfortable taking the initiative to drive results with minimal supervision, be solution-oriented, deal with ambiguity, rapid changes in priorities, and short deadlines. You must have the ability to coordinate with multiple cross-functional internal and external stakeholders and vendors.

This role requires a combination of project management skills, facility management expertise, and an understanding of workplace dynamics. Having passion and in-depth knowledge of Property Management and FM Operations with a strong financial focus.  This individual also has experience developing, implementing, and managing a number of scalable programs.

Reporting to the Regional Workplace Manager,  you will perform a variety of office support functions and duties including; 

• Maintain a high level of customer satisfaction with the delivery of FM and building services.
• Conduct regular building inspections to identify any potential issues and recommend corrective actions.
• Problem solving and adept at navigating options across various situations, requiring technical, analytical, and quantitative abilities.
• Manage contractors and service providers and inspect work to ensure compliance with contracts,  policies, codes and regulations.
• Utilize the service ticketing system to manage work orders and PM schedules, and analyze ticket data to identify  trends and areas for improvement.
• Respond to facilities service requests ensuring timely and quality service delivery to clients.
• Report any issues of building systems (HVAC, fire/life safety equipment, elevators, UPS, generator, etc.) partnering with Landlord.
• Ensures facility procedures adhere to local, state, and federal regulations (partnering with EHS).
• Responsible for facilities operations and capital budget.
• Collaborate with cross-functional partners and team members to support project delivery.
• Assist with onsite events, including setup and breakdown.
• Support Move, Add, Change and events activities.
• Assist Regional Workplace Manager with various ad-hoc projects as needed.

QUALIFICATIONS:

• 5+ years of Facility/Workplace/Commercial Property Management experience
• FMP or other facilities certification preferred 
• Extremely adaptable, self-starter with excellent customer service skills and a positive attitude
• Capability to read and interpret building plans and specifications
• Strong organizational and time management abilities
• Demonstrated skills in problem-solving, and vendor management
• Ability to work in a fast-paced environment with constantly changing priorities and demands
• Excellent interpersonal and customer service skills.
• Strong  verbal and written communication skills.
• Be able to lift furniture, use ladders,  and lift objects 50 lbs
• Experience coordinating Seattle Area/Bellevue vendors

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.