SR. IT BUSINESS ANALYST

As a senior IT business analyst, you’re responsible for analyzing and delivering critical solutions that support SpaceX’s mission of making humanity a multi-planetary species. In this role, you will lead cross-functional and multi-disciplinary teams through complex initiatives to improve IT operations and efficiencies. This role requires excellent leadership skills, hands-on technical contribution, an action-oriented disposition, flexibility, and the propensity to flourish in a fast-paced and challenging environment.

RESPONSIBILITIES:  

• Identify operational and engineering challenges within the organization; determine root cause, and develop appropriate process improvements or corrective actions
• Collaborate with cross-functional teams to distill requirements and design effective IT solutions
• Manage projects and execute to tight timelines while effectively communicating to and influencing stakeholders
• Partner with support function peers, managers, and executives to provide analytical value and support, mainly focusing on developing and exercising capabilities to tell stories with visualization of data
• Develop, standardize, and continuously improve service level agreements, key performance indicators, and other reliability metrics for IT systems

BASIC QUALIFICATIONS: 

• Bachelor’s degree and 5+ years of professional experience leading technical projects with cross-functional teams' OR 9+ years professional experience leading technical projects with cross-functional teams

PREFERRED SKILLS AND EXPERIENCE: 

• Experience working with server solutions (hardware and software) in Linux or Windows environments as well as enterprise-grade network infrastructure including switches, routers and firewalls
• Ability to create and maintain detailed technical documentation
• Exceptional written and verbal communication skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders
• Proficiency with statistics, data analysis, cost/benefit analysis, and visualization
• Project management experience in high consequence/low margin engineering systems
• Demonstrated ability to work in fast-paced, high stress environments
• Demonstrated ability in drafting executive communications
• Analytical mindset with excellent problem-solving abilities and a proactive approach to recognizing and overcoming technical challenges

ADDITIONAL REQUIREMENTS: 

• Willing to work extended hours or weekends as necessary.
• Must be able to travel - up to 10% work week travel may be required to other sites
• Ability to pass Air Force background checks for Cape Canaveral and Vandenberg

COMPENSATION AND BENEFITS

Pay Range:

Sr. IT Business Analyst: $110,000.00 - $145,000.00/ per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation & will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.