About This Role

Strava is the leading subscription platform at the center of connected fitness, with more than 135 million community members in over 190 countries. The platform offers a holistic view of your active lifestyle, no matter where you live, which sport you love, and/or what device you use. Everyone belongs on Strava when they are pursuing an active life.

The Design Operations Team at Strava is charged with the smooth running of the Design organization. We handle the work around the work: process, tooling, workflows, contracts, budgets and resourcing, and all of the other overhead that is required for Design to succeed. We are curious and visionary when it comes to our craft. We are looking for a Senior Design Program Manager to elevate the successful execution of Strava’s Design programs. This position will have a broad reach and will require strong communication skills and experience to deftly engage with our partners across the product, brand, and research disciplines.

The ideal candidate thrives on finding clarity in ambiguity, understands how to build positive working frameworks, and has a passion for efficiency. We are looking for a self-motivated, driven candidate who is adaptable, excited to dive in and help solve problems, and excels in a highly collaborative team culture.

In this role, you will collaborate across the design organization and build relationships with our cross-functional partners. You will be responsible for shaping new ways of working and helping teams realize the best outcomes of their work.

This role will be based in our San Francisco or Denver office with a hybrid in-office work requirement of at least 3 days per week. Note this position will require some international travel.

For more information on compensation and benefits, please click here.

You’re excited about this opportunity because you will:

• Drive operational methodologies to set up projects and teams for success.
• Develop, evolve, and coach Design and Research team process
• Build ways of working to drive impact.
• Promote and develop cross-functional relationships.
• Lead multiple work streams and programs that span the entire Design org.
• Define project scope and constraints across product and research projects.
• Adeptly manage project risk.
• Facilitate timely and successful execution of project deliverables for initiatives across brand, product and research programs.
• Build, grow and maintain clear cross-functional alignment and coordination throughout project lifecycles.
• Be the essential partner that Design and cross-functional leadership need to propel team and company initiatives forward, while championing and guiding effective decision-making.
• Support the planning, intake, and resourcing to ensure alignment on team priorities.
• Manage tools, budgets, vendors, and documentation.
• Support team collaboration rituals

You will be successful here by:

• Adapting to opportunities and change.
• Breaking down complexities and helping the team see through ambiguity.
• Looking broadly at comprehensive needs and blockers across teams to identify the right solutions.
• Creating actionable plans from complex inputs.
• Fostering, growing, and maintaining strong relationships with our key partners, ensuring they are healthy, honest, and productive.
• Ensuring a supportive, invested, and empathetic stakeholder environment where Design can truly thrive.
• Envisioning and leading change.
• Creating space for and navigating through a diverse set of perspectives.

We’re excited about you because you have:

• 5-7+ years of operational experience in a creative or design setting.
• Understanding of product and research life cycles with the common roadblocks and challenges teams encounter.
• Capacity to ask questions, synthesize critical information, put ideas into action, and share findings.
• Ability to lead multiple initiatives and portfolios of work.
• Proven ability to define, map, and implement processes in a complex stakeholder environment.
• Strong communication skills and an ability to lead with empathy and clarity.
• Experience facilitating diverse stakeholder group input.
• Ability to connect business objectives to team output and planning.
• Eagerness for new challenges, a growth-oriented approach,
• Experience in a digital startup environment is preferred but not required.
• Familiarity with PM and operational methodologies and frameworks such as Agile, Six Sigma, and Waterfall is a plus.
• Formalized project management certification, PMP, IMPA, PRINCE2, and SCRUM are also an advantage but not required.

About Strava

Strava is Swedish for “strive,” which epitomizes who we are and what we do. We’re a passionate and committed team, unified by our mission to connect athletes to what motivates them and help them find their personal best. With billions of activity uploads from all over the world, we have a humbling and adventurous vision: to be the record of the world’s athletic activities and the technology that makes every effort count.

Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage diverse teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.

Despite challenges in the world around us, we are continuing to grow camaraderie and positivity within our culture, and we are unified in our commitment to becoming an antiracist company. We are differentiated by our truly people-first approach, our compassionate leadership, and our belief that we can bring joy and inspiration to athletes’ lives — now more than ever. All to say, it’s a great time to join Strava!

Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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