SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
What we’re looking for
The Billing and Payments team is a multinational engineering team that creates and maintains the software platform for SurveyMonkey’s global payments and billing systems. Our primary focus is ensuring our customers enjoy a secure checkout experience. This year, we are expanding the team to work on an exciting new integration with Stripe that will enhance the experience for our customers.
Billing and Payments Engineering is looking to partner with a talented Quality Assurance professional to help plan upcoming development work, manually test new features, file tickets for bugs, test bug fixes, test releases to production, come up with test plans and automate test cases. We need a self-starter who can hit the ground running, startup experience is a plus.
What you’ll be working on
- Test features end-to-end.
- Understand requirements and develop a test plan specific to the feature.
- Write E2E test plan for the large feature development.
- Manage your time well and prioritize test cases without compromising quality and/or end-user experience.
- Work on more than one project at a time.
- Test and verify the changes on staging before they are released to production.
- Work with multiple stakeholders from product and engineering to ensure User Experience isn't compromised.
- Work with the engineering development team and automate test cases into the existing testing framework.
We’d love to hear from people with
- 8+ years of experience in Quality Assurance domain with proficiency in manual and automation testing
- Experience testing and releasing web applications to production
- Experience gathering feature requirements, defining test plans, and filing bugs
- Experience testing REST APIs
- Ability to manually test across browsers and use the developer consoles to provide logs, (Chrome, Safari, IE, etc.)
- Experience writing automation test cases using frameworks such as pytest, WebdriverIO
- Experience with Git or another VCS
- Write automation test suites in Javascript
Bonus Qualifications
- Any experience on web automation software tools
- Any work on ecommerce / payment experience
- Familiarity with A/B testing
SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, this opportunity is hybrid and requires you to work from the SurveyMonkey office in Bengaluru 3 days per week.
#LI - Hybrid
Why SurveyMonkey? We’re glad you asked
SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.