Kitchen Operations & Equipment Innovation, Manager

• Menu Innovation
  • Rapid Ops Test + Market Tests
    • Create and validate recipes for newly introduced recipes
      • Co-author recipes with Ops Services to ensure consistency in operational execution
      • Refine recipes to validate yields, confirm ideal portion weights, minimize waste and improve operational efficiency 
    • Create Tools + Technique cards for new operational techniques and processes
  • Fleet Launches (New Menu, Food Safety Standard and Supply Chain Changes)
    • Partner with the Implementation team to create and build a launch plan for the fleet. This includes the following: 
      • Huddle Agendas
      • Training Schedules
      • Training Videos
      • Attend post-launch training calls
  • Recipe Refinement
    • Identify, test and launch recipe changes that optimize COGS, labor,  operational efficiency and effectiveness within the Infinite Kitchen
• Equipment + Smallwares
  • Rational Combi Oven
    • Create, test and validate oven programs to ensure consistent, final cooked ingredients
    • Push oven programs updates to stores for tests + fleet launches
    • Research improvements in quality, speed, and efficiency for current oven programs
  • Kitchen Equipment
    • Test new pieces of equipment to understand impact to final product quality and differences in operational behaviors
  • Smallwares
    • Test new smallwares to understand operational impact into current operations
    • Define portioning tools for new menu items and current item portion size changes 
• Infinite Kitchen
  • Partner with the Automation team to test upcoming menu innovation to gather the following data points:
    • Dispenser type - simple or dynamic
    • Portion weight closely matches target portion weight
  • Review and R&D problematic ingredients (i.e. inconsistent dispensing + tube jams)
• Food Safety Liaison
  • Partner with Food Safety to share and discuss food safety risks with any upcoming menu innovation
• Supply Chain Liaison
  • Advise supply chain on optimizing ingredients, vendors, and packaging to improve cost of goods and reflect changes in operations tools
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• Store Development Liaison
  • Advise on any back of house and kitchen design to accommodate future menu innovation
• Nutrition
  • Work in tandem with the QA team to calculate nutritional values for products once we have determined the final operational recipe

Qualifications:

• Preferred 4-year degree in restaurant management, business administration, operations management or like field
• 5+ years of experience restaurant and/or kitchen operations working directly with key stakeholders such as culinary, supply chain, operations, food safety, technology, and ops leadership
• Strong penchant for technology and operations; ability to actively engage in sweetgreen’s technology group
• Advanced restaurant operations knowledge primarily in one with a strong kitchen operations function
• Strong depth of knowledge of kitchen equipment and supplies, and experience with a large vendor network
• Strong knowledge of inventory management systems (e.g. NetChef Enterprise)
• Highly analytical approach to problem-solving using both qualitative and quantitative data; natural curiosity and desire for continuous improvement.
• Advanced MS suite user with Excel mastery and Google suite of apps
• Excellent communications skills with the ability to persuade stakeholders with sound analysis and combined expertise 
• Service-minded approach to the work being highly sensitive to the needs of operations

What you'll get:

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means.

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.