Operation Development and Strategy Professionals

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2 months old

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Ready to learn more about us?
We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!

Tech at the root
We believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.

Growth is in our DNA
As a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.

Focused on positive impact
Our vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.

ABOUT THE TEAM
If you want to feel the heartbeat of Trendyol, you’re in the right place! The Operations Team manages end-to-end operational activities and development processes in the competitive marketplace. Within the Operations Team, there are six main focused disciplines: Planning, Analytics, Cost & Charge, Fulfillment Operations, Operational Excellence, Seller and Delivery Operations, Warehouse Design, and Business Intelligence.
We are all working towards the same purpose: to create a positive impact in our ecosystem by enabling commerce through technology.

We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.

Your Main Responsibilities

  • Wearing many hats: partnering with all operation departments on strategic topics and operational priorities,
  • Identify opportunities to improve processes and strategies with technology solutions by benchmarking, and finding best practices,
  • Leading and/or supporting ops projects and new initiatives and managing the scope and requirements for all stakeholders,
  • Monitoring key performance metrics and executing project plans with teams to improve business processes and functions,
  • Designing comprehensive analyses and models to identify challenges and solutions with support on decision making across the company.

    • Qualities We Are Looking For

  • University degree preferably in Engineering, Economics, Management,
  • 3 - 5 years of e-commerce, consulting or equivalent work experience preferred,
  • Strong experience in interpreting both quantitative and qualitative results of analyses, believing data is the most powerful tool for informed decision-making,
  • Highly analytical and comfortable with complex business problems and decision, creative problem solver who thrives with ambiguity,
  • Comfortable with the big picture as well as small details with a sense of analytical thinking, detail-orientation and eagerness to learn with agile mindset,
  • Passionate to working with multiple stakeholders and excellent communicator who can build relationships with a diverse set of stakeholders - numbers are key, but business can only be built with people,
  • Excellent command of gsheet/excel, good command of BI tools and SQL preferred,
  • Excellent written and spoken communication skills in English and Turkish,
  • Open to direct feedback culture, prone to constant learning, taking initiative and not avoiding responsibility, self-motivated, highly adaptable, and comfortable in a fast-changing and fluid environment
    • JOIN US AND
    * Take responsibility from day one and develop your skills with a talented and diverse international team.
    * Experience open communication, flexibility, and a start-up spirit in our unique culture.
    * Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes.
    * Join creative and focused teams that prioritize collaboration and problem-solving.
    * Access our extensive training platform for continuous learning and personal growth.
    * Benefit from the support of a global team of experts with mentoring and professional development opportunities.
    * Focus on talent and potential, not just job titles.
    * Connect with teammates regardless of physical distance through events, meetings, and social activities.
    * Enjoy competitive benefits such as Trendyol shopping budget, central and international office locations, and top-of-the-line technical equipment.


    We're looking forward to receiving your application!

    We embrace a hybrid working model that seamlessly blends the best of both worlds—remote productivity and the collaborative energy of our vibrant offices. Every month, we gather at our offices once to work side by side, fostering in person communication and embracing the camaraderie that fuels our team spirit. These sessions are crucial for teamwork in solving complex issues, socializing, learning from each other, and experiencing our culture.

    Each division has a pre-set optional office day each week. Based on our preferences, we come together at our offices at our discretion as an opportunity to feel more team spirit, immerse in our culture, and familiarize ourselves with our way of workings.

    We offer the opportunity for a two-month full remote work program, allowing you to work from abroad, during the summer period (July to August).

    This working model applies to our hybrid job postings; on-site roles require being based in an office work environment.


    Discover more about our #LifeatTrendyol and our culture on our Website, LinkedIn and YouTube channels.

    At Trendyol, we believe in the power of an inclusive workplace. We value diversity and believe that every team member contributes to our vibrant culture. Our platform is for everyone, and so is our workplace. We encourage the representation and amplification of diverse voices in our business, as it allows us all to thrive, contribute, and shape the future together.
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