Seller and Delivery Operations Professional

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4 months old

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Ready to learn more about us?
We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!

Tech at the root
We believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.

Growth is in our DNA
As a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.

Focused on positive impact
Our vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.

ABOUT THE TEAM
Trendyol International offers an exciting growth environment with significant opportunities to drive strategic change and meaningful results. We build and continue to invest in world-class end-to-end operations and look for leaders to shape decisions for long-term success.

We are seeking a skilled Seller and Delivery Operations Professional to join our Riyadh warehouse team. This role focuses on optimizing seller operations, managing delivery processes, and ensuring seamless logistics. The ideal candidate will collaborate closely with customs authorities, delivery partners, and internal teams to drive efficiency and enhance customer satisfaction. If you have experience in seller management, logistics, and last-mile delivery, this is an exciting opportunity to make an impact.

Your Main Responsibilities

  • Oversee 1P delivery operations from KSA warehouses to GCC customers, ensuring smooth and timely shipments.
  • Manage and coordinate 3P delivery operations for KSA-based sellers to ensure efficient order fulfillment.
  • Build and sustain strong relationships with customs authorities, ensuring compliance and proactive problem-solving.
  • Monitor key performance indicators (KPIs) such as return rates, lead times, and backlog to enhance operational efficiency.
  • Conduct regular visits to sellers and partners to gather insights and improve allocation strategies.
  • Stay updated on market trends and competitor activities, implementing best practices to optimize operations.
  • Provide regular reports and updates on delivery operations, addressing potential bottlenecks.
  • What We’re Looking For

  • Extensive experience in the UAE/KSA delivery or logistics industry, with a focus on 3PL companies.
  • Strong understanding of customs clearance and brokerage processes.
  • Proficiency in Google Sheets and Excel.
  • Excellent communication and stakeholder management skills.
  • Fluency in English and Arabic.
  • Ability to analyze data and drive continuous operational improvements.
  • JOIN US AND
    * Take responsibility from day one and develop your skills with a talented and diverse international team.
    * Experience open communication, flexibility, and a start-up spirit in our unique culture.
    * Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes.
    * Join creative and focused teams that prioritize collaboration and problem-solving.
    * Access our extensive training platform for continuous learning and personal growth.
    * Benefit from the support of a global team of experts with mentoring and professional development opportunities.
    * Focus on talent and potential, not just job titles.
    * Connect with teammates regardless of physical distance through events, meetings, and social activities.
    * Enjoy competitive benefits such as Trendyol shopping budget, central and international office locations, and top-of-the-line technical equipment.


    We're looking forward to receiving your application!

    We offer a hybrid model that combines the productivity of remote work with the bonding and collaboration of in-office work. Teams are expected to work from our offices on designated days each week, fostering team spirit, creativity and cross team collaboration as part of our culture.

    We also provide a summer working model, with a two-month fully remote work opportunity during July and  August.

    The hybrid working model only applies to hybrid roles; on-site roles require regular office presence.


    Discover more about our #LifeatTrendyol and our culture on our WebsiteLinkedIn and YouTube channels.

    At Trendyol, we believe in the power of an inclusive workplace. We value diversity and believe that every team member contributes to our vibrant culture. Our platform is for everyone, and so is our workplace. We encourage the representation and amplification of diverse voices in our business, as it allows us all to thrive, contribute, and shape the future together.