See yourself at Twilio

Join the team as our next Sales Development Representative on the Twilio Segment team.

About the job

This position is needed to help in building out our customer base and bringing Twilio to developers, lines of business, non-profits and enterprises to make an impact on their services.

As a team, we collaborate with one another daily, push each other to do the best work of our lives, and bring an unparalleled level of energy & aim to our jobs. We’re looking for people who have a growth-oriented attitude and want to grow their careers within Segment & Twilio. 

Responsibilities

In this role, you’ll:

• Research and generate prospective customers to resolve how Segment can provide them value and qualify leads through outbound dials, sending personalized emails, and demonstrating social selling.
• Break into new companies and new markets, by engaging with prospects using a multi-channel, value-based approach with the goal of building relationships and driving brand awareness.
• Achieve and exceed your monthly goal for generating business opportunities to fuel the sales pipeline.
• Prepare activity and forecast reports and become an expert in Salesforce, Outreach, Sales Navigator.
• Work in partnership with an Account Executive to build account strategies, territory plans, and successfully close new business opportunities.
• Receive all the vital training and insights to expertly start contacting prospects through Segment’s SDR Onboarding Program for new hires.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 1+ year of customer-facing experience
• Goal-oriented and biased to action (our quota is the floor not the ceiling)
• Strong direct sales skills and a consistent track record of performance in creative, strategic outreach via personalized emails, phone calls, and videos.
• Lean into change rather than shy away from it (things move quickly around here!)
• Look forward to variety in a normal workday (thanks to the creativity & personalization in this role, every single day is a new adventure)
• You have navigated challenges and overcome obstacles (resilience is a core skill for becoming an extraordinary SDR)
• Adopt responsibility and are passionate about joining forces with various Account Executives (teamwork makes the dream work)

Desired:

• Experience working in a software-selling environment or high affinity with technology and data

Location 

• This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, Penn, RI, TX, VA, WA, or Washington DC.

Travel

Approximately 5% travel is anticipated. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : $25.29 - $31.59.
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $26.74 - $33.37.

• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $28.08 - $35.10.
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

Applications for this role are intended to be accepted on an ongoing basis