TotalBond Veterinary Hospital at Bethel is hiring a full-time Veterinary Receptionist to provide skilled care to our patients and exceptional service to our clients. Our ideal candidate has experience in animal care, client communication, and veterinary procedures and a passion for improving the lives of pets and their owners.
What to Expect
As you join our mission, expect to be supported in your work and home life with:
- All the benefits you deserve—medical, dental, vision, retirement.
- Paid time off. Take the time you need to recharge.
- Employee pet discount because we know your pets are family, too.
- 401(k) with a generous company match to help you invest in your future while you care for pets today.
Salary: $15.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule: Monday – Friday: 7:30 AM – 5:30 PM, Four 10-hour shifts per week, one evening shift until 7 PM and Every other Saturday.
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist is preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About TotalBond Veterinary Hospital at Bethel
At TotalBond Veterinary Hospital at Bethel, we combine modern veterinary medicine with a compassionate, family-like environment. We take pride in understanding and anticipating the needs of pets and their owners, ensuring every visit is stress-free and informative.
Our hospital offers advanced services, including acupuncture, laparoscopy, ultrasound, and TeleVet consultations. As an AAHA-accredited and Feline-Friendly practice, we are committed to excellence in pet care and low-stress handling techniques.
If you’re passionate about high-quality veterinary care and want to be part of a team that values strong relationships, we’d love to meet you!