Receptionist

Hiram Animal Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect
As you join our team, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities
• Great pet discounts

Salary: $17/hr. based on experience and skill set.

Schedule:  Monday-Friday 12:00 or 1:00-6:00 or 6:30PM with the occasional need for an open to close shift 7:00AM-6:30PM. Rotating every other Saturday 7:30AM-12:30PM

Key Responsibilities: 

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Must have 1+ years of experience as a veterinary receptionist
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor
• Knowledge of common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior (required)

About Hiram Animal Hospital:

Located in Hiram, GA, Hiram Animal Hospital is dedicated to caring for your beloved pets - dogs, cats, and pocket pets. Our team of veterinary professionals offers top-notch services and exceptional customer care to meet all your furry friends' needs. Specializing in general wellness, cutting-edge diagnostics, imaging, and advanced surgeries, our doctors provide unparalleled veterinary care. Trust us to keep your pets healthy and happy!

We are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community.