WalkMe is looking for a Technical & UX Writer to join our Knowledge Management team in Israel!
As a Technical & UX Writer at WalkMe, you will have the exciting opportunity to work closely with a variety of WalkMe teams to produce internal and customer facing product documentation, as well as product microcopy. The technical & UX writer plays a vital role in getting our customers up and running quickly and making our products accessible and usable when implementing WalkMe solutions. The ideal candidate enjoys mastering new technologies and has both a demonstrated ability to deliver high-quality easy to read technical publications (including blogs or white papers), and a technical background that enables them to easily interact with product managers, software engineers, and pre- and post customer-facing teams.
What will you be accountable for?
Create and organize internal and external product documents.Work closely with our Product team to understand product features and modules which are to be "translated" into external materials for customers and enablement for employees.Research, edit, and write all required technical content for product release.Write easy-to-understand user interface text, online help, release notes, and developer guides.Increase end-user understanding through the use of screenshots, product mockups, diagrams, and animations.Work in a fast dynamic environment.Keep and follow cross-organizational processes.What will you bring to the table?
Native English level – MustA minimum of 2 years' experience as an external Technical or UX Writer - MustWork experience in a technical environment - MustExperience in a SaaS company - AdvantageExperience working with Confluence - AdvantageExperience working with Wordpress - AdvantageExperience working with Figma - AdvantageExcellent writing and verbal communication skillsAbility to communicate effectively and explain technical issues clearly in a non-technical wayHighly-motivated, responsible individual focused on delivering resultsExcellent people skills for interacting with cross-functional teamsAbility to work independently as well as with marketing, product, and other cross-functional teamsAbility to lead and complete writing tasks efficiently and under tight deadlinesPast experience in handling multiple projects and changing priorities
