Location: London EC1V 7LQ

Hours: 40 hour per week, Monday to Friday

Benefits: Wayfair Employee Discount, Private Medical Care, Dental Care, Gym Membership,  Tuition Reimbursement, 25 Days starting Holiday (with tenure entitlement) + Bank Holidays,  Pension, Cycle to Work scheme amongst others.

---

Key account managers!

Sail the ship for Wayfair’s Logistics Arm.

From China to the EU and UK we are driving improvements in Logistics. 

CastleGate Forwarding (CGF) is a fast-growing digital freight forwarding start-up within Wayfair, moving containers globally to Wayfair’s shelves and beyond. We offer a full suite of shipping services, providing Wayfair suppliers with competitive and efficient logistics solutions.

We are building a new UK based team to oversee EU freight forwarding business, and as a Key Account Manager you’ll be a fundamental part of our Sales strategy to drive our ambitious growth targets. 

What you’ll do: 

Key Account Engagement:

• Cultivate relationships with suppliers acting as a strategic advisor for growth.
• Identify needs and implement improvements to grow your accounts.
• Act as a trusted partner to your suppliers.

Strategic Planning:

• Collaborate with the wider team to fine-tune strategic plans.
• Align our sales strategy with overall business volume objectives.

Product and Industry Knowledge:

• Stay up to date with in-depth industry knowledge to secure the best rates.
• Understand customer service needs.

Data Analysis:

• Monitor data diligently to drive through improvements and positive change.
• Use key metrics to continually develop enhanced strategies.

 

What you’ll bring: 

• Proven success operating as within a Business Account Management/ Client Account Growth role ideally in the logistics/transportation industry with a strong operational background 
• Bachelor’s degree, preferably in economy, management, supply chain management or business administration or qualified by experience. 
• The ability to build and maintain long-lasting relationships with suppliers (C-level) and internal stakeholders. 
• Experience in building customer relationships and addressing negative feedback head-on, and resolving issues quickly.
• Collaborative self-starter who is able to work in a fast-paced environment, and respond positively to changes.
• A data driven and analytical mindset, someone who shows a strength in handling and manipulating big data sets, identifying insights and converting into business decisions.
• Excellent written and verbal communication skills in English. 

If you are an experienced Account Manager who thrives in an environment that places an emphasis on building strong, lasting relationships then please CLICK APPLY today. 

# Disclaimer: Wayfair uses multiple job titles for advertising optimisation purposes however your internal title may differ from that on the advert.