Commercial Account Executive, Segment

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Join the team as our next Commercial Account Executive for Segment Sales, Twilio's Customer Data Platform arm. 

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the job

This is a sales role focused on selling Segment’s Customer Data Platform into an $80Bn TAM. This role predominantly focuses on landing & expanding new logos by leading the full Segment sales cycle. This is a top initiative for the business and will focus on our Mid-Market territory across several verticals. 

Responsibilities

In this role, you’ll:

  • Build upon the growth & adoption of Segment Mid-Market clients, up to 2000 employees.
  • Lead compelling presentations of Segment’s product and vision to a broad range of audiences from c-level executives to individual contributors
  • Develop expansion opportunities from our existing customer base and land new target accounts
  • Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities
  • Partner with and coordinate cross-functional internal teams (Sales Development, Legal, Engineering, Security, Marketing, Product) to efficiently navigate complex sales cycles
  • Engage in team development and mentoring

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table

Required:

  • 5+ years of experience in a closing role at a SaaS provider, with a record of top performance
  • Experience selling complex SaaS solutions - You know what it means to navigate a complex organization and build value with business and technical stakeholders
  • Experience working in team selling environments
  • Excellent written and verbal communication skills
  • Ability to thrive in an evolving work environment
  • Unwavering dedication to be successful and constantly develop your career
  • Intellectual curiosity and high ambition

Desired:

  • Experience selling for mid-market clients
  • Cross selling experience in IT, Marketing, Data, Analytics and Engineering
  • Business value selling experience
  • MEDDIC, Command of the Message and Challenger experience

Location 

This role will be remote but must be based in the United Kingdom. 

Travel 

We prioritise connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel 25% of the time to participate in team in-person meetings, attend events and meet with clients. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].