WHO WE ARE LOOKING FOR:

A client services pro, you’re comfortable managing and growing lots of agency accounts, and able to prioritize between a hundred different things at once. You love learning new technology and teaching it to others. You’re as comfortable diving into Excel to improve a campaign as you are with taking an agency out for dinner. You’re a self-starter and can set your own priorities.

 

WHAT YOU WILL BE DOING:

• Manage and grow a roster of key agency accounts and direct brands
• Work closely with the Sales and Trading team to rapidly onboard new customers
• Work closely with Sales to identify ways to grow current accounts
• Become an expert on the use and best practices on The Trade Desk platform, and offer insights to clients on how to improve campaigns
• Provide continual training to clients as new features are added to The Trade Desk
• Work with Product Management to help define features and drive enhancements to The Trade Desk platform
• Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides

 

WHAT YOU BRING TO THE TABLE:

• Bachelor’s Degree from a four-year university
• At least 5 years of online advertising experience required; 3+ years of client-facing experience
• Expertise in working in media agencies, RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus
• Experience managing CPA, CPC, and CPM marketing campaigns
• Solid experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment
• Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies
• Effective time management skills – ability to prioritize and meet deadlines