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Assistant Manager, Human Resources (People Services)

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Ensuring efficient and accurate delivery of HR services, driving team excellence, and fostering a high-performance culture. The ideal candidate will possess a strong sense of ownership and the ability to streamline processes while supporting the team in delivering high-quality work.

Job Descriptions:

  • Manage end-to-end payroll processes, ensuring accuracy, timeliness, and compliance with statutory requirements.
  • Oversee and ensure the accurate and timely submission of statutory payments, such as EPF, SOCSO, EIS, and income tax contributions.
  • Monitor and ensure all requests are resolved promptly and accurately to address and prevent missed requests or delays.
  • Stay up to date with payroll regulations, statutory requirements, and best practices to ensure compliance and optimise payroll processes.
  • Assist in the preparation and submission of ad-hoc and scheduled reports.
  • Support audit processes and ensure compliance with relevant standards and regulations.
  • Identify and implement solutions to address inefficiencies in work processes.
  • Establish and monitor systems for effective request tracking and follow-through.
  • Enhance the quality and accuracy of work output through rigorous attention to detail and proactive problem-solving.
  • Champion a high-performance culture within the People Services team.
  • Provide guidance and coaching for team members to achieve excellence.
  • Foster a collaborative and inclusive team environment, promoting alignment with organisational objectives.
  • Uphold high standards for service delivery by ensuring precision and consistency in all outputs.
  • Implement checks and balances to maintain data integrity across systems.
  • Requirements:

  • At least 4 years of experience managing end-to-end payroll processes, including 2 years of people management responsibilities
  • Strong knowledge of payroll regulations, statutory requirements, and best practices.
  • Organised and a good eye for details
  • Champions process improvement
  • Values operational excellence
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Project Management
  • Analytical Thinking
  • Critical Thinking
  • Customer Orientation
  • Communication
  • Technical expertise in HRIS and Google Workspace